This Privacy Policy explains how Primeline Jax may collect, use and protect information you provide when visiting our website, requesting a cleaning quote, submitting a form or communicating with our team.
We may collect information that you voluntarily provide when you contact us, request a quote, submit a form or communicate with Primeline Jax.
This information may include:
We may also receive limited technical information automatically when you use our website, including browser type, device type, IP address, approximate location, referral source, pages viewed and website activity.
We may use collected information to:
When you submit a quote request, the information you provide is used primarily to evaluate your cleaning needs and communicate with you about the requested service.
We may ask for details such as your ZIP code, the type of service needed, the approximate number or size of areas being cleaned and, when useful, photos of the carpet, upholstery, furniture, rug or other surfaces involved.
Providing complete information can help us better understand your request before contacting you.
If you provide a mobile phone number or choose to contact Primeline Jax by text, we may use that number to respond to your inquiry, discuss your quote, request additional information, confirm service details or communicate about scheduling.
Standard message and data rates may apply depending on your mobile carrier and plan.
You may ask us to stop text communications at any time.
Our website may use cookies, pixels, analytics tools, advertising technologies and similar technologies to understand how visitors use the website and to help measure marketing performance.
These technologies may collect information such as pages viewed, actions taken, browser information, device information, approximate location and referral source.
You may be able to limit or block cookies through your browser settings. Some website functionality may be affected when cookies are disabled.
Primeline Jax does not sell personal information as part of our ordinary business operations.
We may share limited information with companies or service providers that help us operate our website, forms, hosting, communications, analytics, advertising, scheduling or related business functions.
We may also disclose information when reasonably necessary to comply with law, respond to a valid legal request, protect our rights, investigate fraud or protect customers and others.
We use reasonable administrative, technical and organizational measures intended to protect personal information from unauthorized access, loss, misuse or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
We recommend that customers avoid providing information that is unnecessary for the cleaning service or quote request.
We may retain information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, satisfy legal or accounting requirements or protect legitimate business interests.
Retention periods may vary depending on the type of information and the reason it was collected.
Our website may use third-party services for website hosting, forms, maps, analytics, advertising, communications or other business functions.
Our website may also contain links to third-party websites or services.
These third parties may maintain their own privacy policies and practices. Primeline Jax is not responsible for the privacy practices of websites or services that we do not control.
Our website and services are intended for general adult customers seeking residential or commercial cleaning services.
We do not knowingly collect personal information from children under 13 through our website.
If we become aware that information from a child under 13 was submitted without appropriate authorization, we may take reasonable steps to remove it.
You may contact us with questions about personal information you previously submitted and may request a correction or deletion when appropriate and reasonably possible.
You may also adjust cookie settings through your browser and may ask Primeline Jax to stop sending text communications to your mobile number.
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or business practices.
When an update is made, the effective date displayed at the top of this page may also be revised.
We encourage visitors to review this page periodically.
If you have questions about this Privacy Policy or information submitted through the Primeline Jax website, you may contact us by email.